Getting Help
Resources and channels for getting help with ODE.
Support Channels
Documentation
The first place to look for help is this documentation site. It covers:
- Installation and setup guides
- Usage instructions
- API reference
- Troubleshooting guides
- FAQ section
GitHub
- Issues: Report bugs, request features, or ask questions on GitHub Issues
- Discussions: Join discussions on GitHub Discussions
- Repository: Browse the source code at GitHub Repository
For general inquiries or to get involved:
- Email: [email protected]
Before Asking for Help
To get the most effective help, please:
- Search existing resources: Check the documentation, FAQ, and existing GitHub issues
- Provide context: Include relevant information about your setup, error messages, and what you've tried
- Be specific: Describe the problem clearly and include steps to reproduce if applicable
Common Issues
Many common issues are covered in the Troubleshooting guide. Check there first for:
- Connection issues
- Synchronization problems
- Form-related errors
- Data management issues
- Performance problems
Reporting Issues
When reporting issues on GitHub, please include:
- Description: Clear description of the problem
- Steps to reproduce: If applicable, steps to reproduce the issue
- Expected behavior: What you expected to happen
- Actual behavior: What actually happened
- Environment: Operating system, ODE version, component versions
- Error messages: Any error messages or logs
- Screenshots: If applicable, screenshots showing the issue
See Reporting Issues on GitHub to create a new issue.
Contributing
If you'd like to contribute to ODE, see the Contributing guide for information on how to get started.